This Cookie Policy explains how STARCOMM HK (“we”, “us”, or “our”) uses cookies and similar technologies on our websites and online services (collectively, the “Site”). It should be read together with our Privacy Policy. We operate across Mainland China and the Asia–Pacific region and follow applicable laws, including China’s Personal Information Protection Law (PIPL) and relevant regional requirements.
By using the Site, you can manage your cookie preferences as described below. Where required by law (including for visitors in Mainland China and certain APAC jurisdictions), we will not set non-essential cookies until you provide consent.
1. What are cookies and similar technologies?
Cookies are small text files placed on your device by a website.Web beacons/pixels are small image files or code snippets that track usage.Local storage, SDKs, and device identifiers serve similar purposes to cookies. We refer to all of these collectively as “cookies”.
2. Cookies we use and why
We group cookies into the following categories:
- Strictly Necessary
Purpose: Enable core functionality such as page navigation, secure login, session management, load balancing, and fraud prevention.
Consent: Not subject to consent where allowed by law; cannot be switched off via our preference tools. You can still block them in your browser but the Site may not function properly. - Performance/Analytics
Purpose: Measure Site usage, diagnose errors, improve content and navigation, and understand aggregate audience trends.
Examples: Page views, scroll depth, referring URLs, anonymized IP or device data.
Consent: We obtain consent where required (e.g., Mainland China, South Korea, Thailand). - Functional
Purpose: Remember choices you make (such as language, region, or form inputs) and provide enhanced features.
Consent: We obtain consent where required. - Advertising/Targeting
Purpose: Deliver or measure ads, limit ad frequency, and build interest segments. These may track your activity across sites and over time.
Consent: We obtain explicit consent where required. If you do not consent, you will still see ads, but they may be less relevant. - Social Media
Purpose: Enable content sharing and social features. Social platforms may use these cookies to build profiles in accordance with their policies.
Consent: We obtain consent where required.
Note: We do not knowingly use cookies to collect sensitive personal information. If a cookie would process sensitive data (for example, precise geolocation), we will request separate consent where required by law.
3. First-party vs. third-party cookies
First-party cookies are set by us.
Third-party cookies are set by service providers (for example, analytics, advertising, fraud prevention, or content delivery partners). These providers may process your data as independent personal information handlers/controllers in accordance with their own policies.
We maintain a Cookie List that describes key third-party providers, purposes, categories of data, storage duration, and (if applicable) cross-border transfer information. To request this list, contact us using the details below or access the “Cookie Settings” or “Cookie List” link in our footer (where available).
4. Legal basis and consent
Mainland China (PIPL): We obtain your consent before setting non-essential cookies.
Where cross-border transfers are involved, we obtain separate consent when required and implement applicable transfer mechanisms (e.g., CAC standard contract, certification, or security assessment as applicable).
Other APAC jurisdictions: We follow local requirements, which may involve opt-in consent (e.g., South Korea, Thailand) or clear notice with the ability to opt out. When in doubt, we default to obtaining consent for non-essential cookies.
You may withdraw consent at any time via the “Cookie Settings” link on our Site. Withdrawal does not affect prior processing based on valid consent.
5. How to manage your preferences
Cookie banner and preference center: On your first visit (and periodically thereafter), you can accept all, reject all non-essential, or customize categories. You can change your choices anytime via “Cookie Settings.”
Browser controls: Most browsers let you block, delete, or disable cookies. Instructions are available in your browser’s Help section.
Mobile settings: Your device or mobile OS may provide advertising ID and tracking settings.
Third-party opt-outs: Some providers offer their own opt-out tools. See their privacy pages for details.
Do Not Track: Our Site does not currently respond to DNT signals. You can use our preference center to control non-essential cookies.
If you block strictly necessary cookies, parts of the Site may not work properly (including sign-in, checkout, or language settings).
6. Data we collect through cookies
Depending on the category, cookies may collect:
Device and browser information (e.g., type, version, OS, language, time zone)
IP address and general location (often at city/region level)
Interaction data (e.g., pages viewed, links clicked, time on page, scroll, referrers)
Unique identifiers (cookie IDs, advertising IDs)
Transaction-related events (e.g., cart actions) to measure performance or prevent fraud
Where permitted by law and with appropriate consent, we may associate cookie data with your account or CRM record to personalize content and communications. You can opt out at any time via “Cookie Settings.”
7. International data transfers
Because we operate regionally, cookie data may be transferred to and processed in countries outside your own jurisdiction, including outside Mainland China. When we transfer personal information:Depending on the category, cookies may collect:
We comply with applicable requirements (e.g., PIPL cross-border rules, including separate consent where required).
We implement appropriate safeguards, such as standard contracts, certifications, or security assessments, as required by law.
We disclose overseas recipients and transfer details in our Cookie List or upon request.
8. Retention
Cookies remain on your device for:
Session cookies: Deleted when you close your browser.
Persistent cookies: Remain until they expire or you delete them. We configure durations consistent with their purpose and legal requirements and do not retain personal information longer than necessary. Typical durations for analytics and advertising range from a few days up to 13–24 months. Specific durations are provided in our Cookie List or within the preference center.
9. Children
Our Site is intended for business and general audiences. We do not knowingly place non-essential cookies on devices of children below the applicable age threshold under local law. If you believe a child has provided personal information via cookies, contact us and we will take appropriate steps.
10. Security
We apply reasonable technical and organizational measures to protect information collected via cookies against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.
11. Jurisdiction-specific notes (summary)
Mainland China: We obtain consent for non-essential cookies and separate consent for cross-border transfers where required. We disclose overseas recipients and provide a means to withdraw consent at any time.
South Korea: We obtain prior consent for cookies used for behavioral advertising and provide easy opt-out.
Japan, Thailand, Singapore, Malaysia, Philippines, Indonesia, Vietnam, Australia, New Zealand, India, Hong Kong SAR, and others: We follow applicable notice/consent rules and provide meaningful choices consistent with local law. Details and provider information are available in our Cookie List and preference center.
12. Updates to this Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date. Where required by law, we will request your consent again for material changes or for new cookie uses.
13. Contact us
If you have questions or wish to exercise cookie-related choices, please contact:
Email: support@starcomm.hk
Phone: +85246184104
Address: UNIT 2, 5/F,. KING’S COMMERCIAL BUILDING, NO. 2&4, СНАТНАМ COURT, TSIM SHA TSUI, KOWLOON, HONG KONG
If you are located in Mainland China or another APAC jurisdiction with specific rights, you may also use the “Cookie Settings” link in our footer to withdraw consent or manage preferences at any time.
This Cookie Policy is part of and incorporated into our . In case of inconsistencies between localized versions, the version applicable to your location or the version posted on your local Site will control.
